Responsible Gaming

Gaming Should Be Entertainment

At ARP Concerts, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Casino games are games of chance, and the odds are always in favour of the house. Only gamble with money you can afford to lose, and never chase losses or bet more than you originally planned.

Age Verification

All players must be 18 years of age or over (or the legal gambling age in your jurisdiction) to access and use casino services. We are committed to preventing underage gambling. If you are under 18, please do not attempt to register or play.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour or that of someone you know, help is available:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount of time and money spent
• Gambling with money intended for essential expenses (rent, bills, food)
• Feeling anxious, irritable, or guilty when not gambling
• Needing to gamble with increasing amounts to feel the same excitement
• Failed attempts to cut down or stop gambling
• Experiencing relationship, work, or financial problems due to gambling
• Borrowing money to fund gambling
• Thinking about gambling constantly or planning the next session
• Using gambling as an escape from stress, depression, or anxiety

Self-Help Tools & Responsible Gambling Features

Most reputable online casinos offer self-help tools to support responsible gambling. These may include:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Cap the maximum amount you are willing to lose in a session or timeframe
• Reality Checks: Receive reminder notifications during play about how long you have been gambling and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
• Account Cooling-Off Period: Take a break from gambling for a set period (typically 24 hours to several months)
• Betting Limits: Set maximum stake amounts per bet

Always use these tools if you feel your gambling is becoming problematic.

Support Organisations & Resources

If you are struggling with problem gambling, professional help is available and confidential. Please reach out to one of the following organisations:

United Kingdom

• GamCare – Free counselling, support, and information
  www.gamcare.org.uk
  Phone: 0808 8020 133 (Free, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Allows you to self-exclude from all UK-licensed online gambling operators
• Gamblers Anonymous – 12-step peer support groups
  Phone: 020 7384 3040

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  Phone: 1-800-522-4700 (Free, confidential, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telefonberatung: 0800 1 372 374 (Mo–Do 10–22 Uhr, Fr–So 10–16 Uhr, kostenfrei)

Need Help? Seek Support Today

If you believe you have a problem with gambling, or if gambling is affecting your life negatively, please reach out for help immediately. There is no shame in seeking support – professional counsellors and support groups are available and ready to help you.

Remember: gambling should be fun and entertaining. If it is no longer enjoyable or is causing distress, it is time to take action and seek assistance.